The consumer has a certain responsibility to carry as an aware consumer can bring the changes in the society and would help other consumers to fight the unfair practice or be aware of it.
They should be aware of their rights under the Consumer Protection Act and should practice the same in case of need.
- They should be well aware of the product they are buying. Should act as a cautious consumer while purchasing the product.
- If in case a product is found of anything false or not satisfactory a complaint should be filed.
- The consumer should ask for a Cash Memo while making a purchase.
- A customer should check for the standard marks that have been introduced for the authenticity of the quality of the product like ISI or Hallmark etc.